Do you offer more than vintage Christmas?
Yes, I do, but not in this store. Please check out my website www.fromgrandmastree.com for vintage Christmas in several categories. And I offer an ever changing array of vintage Christmas items on eBay. www.stores.ebay.com/From-Grandmas-Tree.
What forms of payment do you accept?
I gladly accept PayPal, Google Checkout, money order/cashiers check or personal check (subject to a hold for clearance). I try to make it easy for you to complete your purchase. If you encounter any difficulties, please email me at firstname.lastname@example.org
What is the "5 Star Experience"?
Item as Described: We strive to completely describe the item that you wish to purchase with acurasy. We also take photos so that you can "see" what you are buying from us. We are also happy to answer any questions about the item before you make your decision to buy.
Communication: We check our email several times a day during our business hours ~ Monday thru Friday 8am to 5pm pst and periodically on Saturday. Did we answer your questions in a timely manner? Did you receive a professional and accurate answer to your questions? Did you receive a shipping notification?
Shipping Time: We strive to ship within 48 hours of your payment so that you can begin to enjoy your purchase right away. All items are packed securely in plastic bags then secured together in tissue and put in a brand new bubble padded envelope or box to ensure a safe trip through the postal system. We pride ourselves on packing a safe and secure package so that your items arrive as pictured.
We ship both 1st class and Priority both domestic and international service. Please keep in mind that delivery time of course depends on the post office, we will do our part in getting your package to them right away.
Shipping & Handling Charges: Your shipping charges include postage and the cost of packing material. International shipments also include extra time and travel expences to the Postal Service. We offer a wonderful shipping discount for additonal items, so buy all you want for a nice low shipping price.
At check out if you are seeing a shipping price that you feel is in error, please get in touch with us and we will send you a corrected invoice with the best shipping price.
Please email me at email@example.com with any questions or comments about my service and may all your shopping experiences be 5 star ones!